📍 Long Beach, CA📆 Sept 9–11, 2025 We’ll be sharing how Viper is helping airlines: Let’s connect if you’ll be there!
Nov 7, 2024 — The Airline Industry Unites to Enhance In-Flight Connectivity Quality
https://www.oag.com/blog/november-edition-the-oag-airline-tech-innovation-radar
Nov 4, 2024 — The Seamless Air Alliance is expanding its remit. Rather than just defining standards and managing compatibility of inflight connectivity systems the group has branched out into developing a monitoring service, dubbed Viper, to help its member airlines track the quality of the internet experience on board.
Oct 24, 2024 — Why Seamless is introducing Viper to measure IFC performance
Oct 24, 2024 — Seamless Air Alliance Announces New Venture to Measure Inflight Wi-Fi Performance
https://www.businesswire.com/news/home/20241024931075/en/Seamless-Air-Alliance-Announces-New-Venture-to-Measure-Inflight-Wi-Fi-Performance
Oct 24, 2024 — SLA Building Blocks: Best Practices to Measure IFC Passenger Experience
https://www.seamlessalliance.com/wp-content/uploads/Seamless-SLA.pdf
Oct 25, 2022 — Seamless Air Alliance Announces New IFC Test Lab Advancing Data Driven Approach to Manage the Inflight Connectivity Experience
https://www.businesswire.com/news/home/20221025005178/en/Seamless-Air-Alliance-Announces-New-IFC-Test-Lab-Advancing-Data-Driven-Approach-to-Manage-the-Inflight-Connectivity-Experience
May 25, 2022 — SEAMLESS AIR ALLIANCE LAUNCHES NEW INFLIGHT CONNECTIVITY ANALYSIS TOOLKIT TO HELP AIRLINES ENHANCE THEIR PASSENGERS’ CONNECTED EXPERIENCE
https://www.prnewswire.com/news-releases/seamless-air-alliance-launches-new-inflight-connectivity-analysis-toolkit-to-help-airlines-enhance-their-passengers-connected-experience-301554996.html
Nov 16, 2021 — Seamless Air Alliance Closes the Loop on Delivering Premium Inflight Connectivity Services
https://www.prnewswire.com/news-releases/seamless-air-alliance-closes-the-loop-on-delivering-premium-inflight-connectivity-services-301425439.html#:~:text=In%20total%2046%20industry%20participants,for%20suppliers%20and%20their%20customers.%22
“I Know It When I See It”: Defining Quality in In-Flight Connectivity
Airline executives know passengers judge Wi-Fi quality in simple terms: Did it work for me? Traditional Service Level Agreements (SLAs) and Quality of Service (QoS)…