Viper makes the invisible visible.

Connectivity issues often go undetected by traditional systems. Viper surfaces the root causes that others overlook, like antenna alignment problems, degraded signal strength, or intermittent interference, giving airlines and service providers the clarity they need to take targeted action.

Without Viper, underperformance remains hidden. With it, you get data-backed visibility to identify which aircraft are struggling and why.

From Data to Action

Insights that drive improvement.

Viper doesn't fix the system, it reveals where and why it's failing. This allows teams to move beyond guesswork and focus their efforts on areas that matter most. It's not about assuming the modem is misbehaving, it's uncovering less obvious but critical issues like bad beams or noise-floor interference that only surface under certain conditions.

More Than Monitoring

Better awareness. Better action. Better outcomes.

The real value of Viper isn't just in tracking performance, it's in enabling change. While fewer complaints aren't guaranteed by data alone, they become a natural outcome when Viper insights lead to real improvements. Without Viper, problems persist. With Viper, status quo ends and better passenger experience begins.

"By leveraging this data, Viper enables airlines and operators to work together to fine tune satellite networks and deliver the best connectivity experience for our guests."

–David Scotland, Director, Inflight Product & Experiences at Alaska Airlines

By aggregating performance data across the Airline's full connected fleet using Viper, the airline unlocks powerful operational and strategic benefits. Below is a summary of impact based on their estimated long-haul activity.